Part Time Logistics Specialist
What will you be doing?
Taimen’s Part Time Logistics Specialist plays a key role in our organization’s success by serving as a liaison between our customers and carriers. Logistics Specialist is responsible for servicing and facilitating shipments on behalf of customers and negotiating between customers and carriers to help secure better rates for customers we serve. Energy, honesty, optimism, and grit will be integral aspects of long-term success in this role as we look to build future leaders in Taimen and across the communities we call home.
What does success look like?
To be successful in this role, you will need to be able to:
- Oversee each step of Taimen’s freight process to include negotiating truckload rates with customers and carriers, finding available carriers, and communicating with customers and carriers throughout the pickup and delivery process.
- Provide outstanding customer support by monitoring loads in transit as well as providing consistent, reliable communications with your carriers and customers.
- Serve as the lead point of contact for all customer, external partner, and internal team communication after hours.
- Deliver a world-class experience to customers and partners by providing the absolute best service in the logistics industry.
- Lead efforts to identify and implement continuous improvement initiatives that result in efficiencies, stellar customer service, and lower operational costs.
- Collaborate with teammates on the sales floor and in ongoing training to grow individually and learn new industry.
- Follow company policies, standards, and procedures at all times.
- Perform other related duties as assigned.
What Qualifications Do You Need?
The ideal candidate who will be invited to join Taimen will be highly self-motivated, professional, experienced, reliable, ambitious, and capable of managing their workload and prioritizing tasks in a fast-paced sales environment. This position is an ideal fit for an individual who possesses the following attributes:
- High school diploma or equivalent.
- Experience in a transportation industry role, such as an Account Manager, Dispatcher, Logistics Coordinator, etc. preferred.
- Experience managing business dealings via phone.
In addition to the requirements above, an ideal candidate will have some or all of the following skills:
- Motivation to grow individually and as one team
- Ability to think quickly on your feet, work in a fast-paced environment while providing solutions when presented with unforeseen challenges
- Strong negotiation skills and self-confidence
- Solid commitment to ethical practices and holding others to the same standard
- Prioritization of tasks and delegation of them when appropriate
- Capacity to learn TMS and other software programs
- Above average math skills
- Strong attention to detail, organization, and time management skills
- Capability of making informed, independent decisions
- Excellent verbal and written communication skills
- Flexibility and teamwork skills
- Proficiency with Microsoft Office Suite
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
Does this role sound right for you?
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